Services - Cleaning Details

Professional cleaning of an oriental rug is recommended every 7 to 10 years, mainly to remove the grit and dust which inevitably ends up at the bottom of the pile. Modern vacuum hoovers do a fabulous job of removing surface dust, but you can be certain that if you were to take your rug outside and beat it with an old fashioned cane carpet beater that more dust would emerge!

Following the intensive dust removal, the surface of the rug must be cleaned with a very mild shampoo. All work is carried out by hand.

If you spill something on your carpet in most instances it can be removed, but please do not try anything other than water to clean any stains. Our advise is to blot as much of the stain out as possible, you should use clean absorbent paper on each application and do not be afraid to use a lot of pressure.

If the stain has left a mark or it went unnoticed until it had dried, please do nothing more than contact us, we will be happy to help.

• 5 x 3 ft - £140
• 6 x 4 ft - £170
• 7 x 5 ft - £200
• 9 x 6 ft - £220
• 10 x 8 ft - £270
• 12 x 9 ft - £320
• 14 x 10 ft - £420
• Silk 5 x 3 ft - £170
• Silk 6 x 4 ft - £200
• Silk 7 x 5 ft - £240
• Oversize & thick pile Chinese please enquire.
• All Prices Ex. VAT

Services - Restoration

If a rug requires restoration then it has to be trusted to a professional. There are six main areas in which a rug can be damaged -

• Chemical changes • Exposure to light • Insect or Microbial attack • Exposure to moisture • Exposure to heat • Incorrect storage or display

Restoration of a rug strives to return the rug to it's original condition. We have workshop facilities both here in the UK, Iran and Turkey and you can be assured that the upmost care and the best restoration techniques are used to revive your rug to it's original state. Our Surrey based workshop has been run for more than 30 years by the same restorer who is obviously a great asset to us, so all your restorations can be carried out to a very high standard.

The weakest part of a rug is always the ends and sides and these need to be inspected on a yearly basis to be sure that they are not deteriorating in any way, as a loose fringe can in a very short time start eating into the pile of a carpet and affect it's value instantly. We have done repairs to carpets which have been badly flood damaged and have lost their shape, or at the other end of the scale, carpets which have been burned through by a stray log from the fire, but in all cases the results have been invisible to the observer.

Please contact us with your repair requirements and we will be happy to assess what work needs undertaking and the cost involved.

Services - Underlay

Using the correct underlay is paramount to the longevity of your carpet.

Rugs on carpeted (or wall to wall) floors can move or creep about which is both irritating and can cause damage to your rug. The rug can rise into a crease which is then walked upon as it is the highest point of the flooring, we often see rugs worn in 'ridges' which is an obvious identifier for a rug not sitting flat.

On a polished wooden floor, the rug can become a very dangerous slip hazard, so we would always supply an underlay suitable for the type of wood you have. Many older underlays used to damage wooden floors by in fact gripping or sticking to the wax on the surface which would be stripped off when the underlay is moved. Modern techniques and materials have created some wonderful products which are both very good at their primary purpose but will cause no damage to their surroundings at all.

Stone floors can be a source of wear to a carpet if for example the stones are not laid smooth, old flagstone floors for example can have some very obvious ridges between adjacent stones between the mortar. This will cause a rug to wear prematurely, and can be overcome by using a slightly thicker stiffer underlay which changes the abrupt change in height to a far smoother curve, hence stopping the wear lines in their tracks.

Once correctly laid an underlay will be good for at least ten years and we carry the full range of underlays for each floor surface.

Underlay is £18 sq/m

Services - Valuations

Being members of BADA and LAPADA we are able to offer a valuation service which is approved by all insurers.

If you have an article in which you are interested, but know very little of it's history and would like to know more, then please don't hesitate to contact us. Or if you are in the unfortunate position of having either a fire theft or flood, we can complete a valuation with good quality photographic images supplied.

We love to see unusual things and are keen to help if we can, so if you require a verbal valuation we would do this within our Crondall gallery without charge, if you cannot get to us, send us an image and we will try to decipher as much as we can from what you send us.

We keep a record of all our customers rugs in a secure location, so if the worst should happen we can call up details and current values in a matter of minutes.

The price for a written valuation for insurance is £100 + VAT